1- This store offers guarantees on the quality and performance of the products, to start processing the consumer's money refund process, he/she is entitled to send the original invoice with this store's official stamp on it to the store's official email address (Failure to do so will result in fully discharge of the case with no responsibility to this store).
2- The consumer has no right to contact the manufacturer or the brand which this store is dealing with, for whatever reason, in case of violating this term, this store will ban and delete the consumer's account permanently without prior notification nor warning, and will be reported if the situation was escalated, if there's any order that hasn't been delivered yet, it will be canceled and there will be no refund to the consumer.
3- Please note that each product category has its own warranty policy, in the event of a manufacturing defect only in the following products:
4- Some products can't be under warranty due to its hyper-sensitivity and accuracy in manufacturing that may have some effects and changes on the product physically or chemically or any similar effects over time.
5- High-performance limited liability products such as turbos and performance tuners and the like products are intended for off-road and/or closed track competition use only. As with any racing there are risks associated with performance modifications. All uses and formulations of the product are at the customers own risk.
6- This store does not assume any liability, implied or otherwise, for mechanical, electrical or other malfunctions in after-sales use performance products.
7- Some of the items listed may never be used on highways and public roads.
8- All parts sold by the store are sold as is, and the only warranties applicable to these parts are those provided by the store.
9- This Store represents products as a limited partial warranty. THE STORE HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:
10- The store has zero responsibility in case the consumer violated the traffic laws and other related regulations regarding cars or vehicles law in the Kingdom of Saudi Arabia using the store's products.
11- If there is a defect in the product due to external factors and natural disasters such as hot weather, rain, floods, and other cases that are considered among these factors and disasters, it is not covered by warranty, replacement, or refund.
12- Kindly contact us via the official email registered on our website and other platforms if you have inquiries or requests for a financial refund, noting that email is considered the official method for transactions such as guarantees and the like.
13- Please do not call via the number registered on all of our platforms if you are seeking guarantees, exchanges or returns.
14- The warranty is considered void if the terms and conditions of this store are violated. It is also considered void in the event of attempting to damage the store’s reputation, using unacceptable language, or failing to respect the authority of the store and its representatives.